Tech Support & Troubleshooting
Level4 technicians specialize in all facets of your technical needs. Whether a problem already exists or you just want to ensure that your network is operating to its fullest capacity, we can examine your existing network design and performance, locate areas of risk, identify end-of-life components, and recommend cost-effective solutions to maximize your network’s performance. Available 24×7, we are fast and reliable, ensuring maximum uptime for your network.
For added support, Level4’s own Netshield extended maintenance plan is available for all equipment purchased from Level4 and any existing Cisco components in your network. Netshield includes 24×7 technical support and next-day replacement on hardware. Our Netshield pricing is offered at up to 50% less than comparable OEM support.
Level4 is committed to making a minimal impact on our environment. We provide general e-Waste and state-certificated e-Waste services as well as hard drive shredding and on-site data erasure.